Why Orbi App Not Updating Firmware?


Orbi app has made extremely made for users to perform Orbi firmware update, access the settings of their Orbi device, and configure it in a hassle-free manner. But, what if you get “Orbi app not updating firmware” issue? Need not worry! This is one of the most common issues faced by 10 out of 7 Orbi users across the globe.

If you are also among those users who want a fix for “Orbi app not updating firmware” issue, then this piece of writing would be a great help to you. Here, you will get relevant fixes to resolve “Orbi app not updating firmware” issue in a flash. Let’s get the ball rolling!

Fixed: Orbi App Not Updating Firmware

There can be a number of reasons preventing you from accessing the Netgear Orbi login page, updating Orbi’s firmware, and configuring it using the app.

But, fortunately, the fixes provided below can help you resolve “Orbi app not updating firmware” issue. Keep scrolling down!

Fix 1

Restart Your Devices

The very first fix that you have to try to fix “Orbi app not updating firmware” issue is to restart your device (in which you have downloaded the app) and your Orbi device. For this:

Step 1: Turn off the WiFi-enabled device.

Step 2: Wait for some time.

Step 3: Turn off your Orbi device.

Step 4: After a few minutes, turn on your WiFi-enabled device, and then your Orbi.

Step 5: Get access to the Netgear Orbi’s SSID.

Once done, try accessing the Netgear Orbi login page using the app and see whether it works for you or not.

Still no luck! Don’t sweat over it! Try the next troubleshooting tip highlighted below.

Fix 2

Clear the Orbi’s App Cache

Yes, you read it right! Cache stored in your app can also stop you from updating Orbi’s firmware using the app. For fixing this, ensure to clear the app’s cache right away.

Apart from this, it is also recommended to update the software of your WiFi-enabled device that you are using to update Orbi’s firmware.

No luck? If you are still getting the same Orbi app not updating firmware” issue, then make sure that your WiFi-enabled device has enough space for the well working of the app and to download the latest firmware version. In that case, we suggest you delete all the unnecessary files and medias stored on the device, and restart it again.

Fix 3

Uninstall and Reinstall the App

If you are unable to update Orbi firmware using the app, then it is suggested to uninstall the app, again restart your WiFi-enabled device, and reinstall the app again.

Note: It is recommended to download the correct version of the Orbi app.

Fix 4

Reset Orbi

If the things are still not in your hand even after following the fixes listed above, then you can try resetting your Orbi device back to the factory default settings. This is the only tip you are left with.

As soon as you are done with resetting your Netgear Orbi, keep the following points into consideration:

  • Configure your Orbi device again using the instructions provided on its official site.
  • After resetting, the Orbi app might have been deleted. If so, reinstall the app again.
  • Once the app gets installed, sign in using the correct orbilogin details.

Now, as per the Netgear Orbi model you have, search for the firmware updates available. Once found, update Orbi firmware right away using the provided instructions.

Note: Not every model of Netgear Orbi needs to be updated. So, please verify the points, before you do anything.

Here’s to hope that the last fixed mentioned in this article fixed the “Orbi app not updating firmware” issue for you?


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